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Terms of Service

Terms and conditions for using CutiePie.shop

Last updated: 10/17/2025

1. Acceptance of Terms

By accessing and using CutiePie.shop, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Products and Services

CutiePie.shop offers premium beauty and wellness products including:

  • Skincare products (cleansers, moisturizers, serums, sunscreens)
  • Body care essentials (lotions, scrubs, oils, balms)
  • Hair care products (shampoos, conditioners, styling products)
  • Makeup and cosmetics
  • Health and wellness supplements
  • Beauty accessories and specialty items

All product descriptions, images, and specifications are provided for informational purposes and may be subject to change without notice.

3. Orders and Payment

By placing an order, you agree to:

  • Provide accurate and complete information
  • Pay all charges associated with your order
  • Accept responsibility for all charges incurred
  • Comply with all applicable laws and regulations

We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.

4. Shipping and Delivery

Shipping terms and conditions:

  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery
  • Additional charges may apply for expedited shipping
  • International orders may be subject to customs duties and taxes

5. Returns and Refunds

Our return policy includes:

  • 30-day return window for unopened products
  • Items must be in original packaging and condition
  • Customer is responsible for return shipping costs
  • Refunds processed within 5-10 business days
  • Certain items may not be eligible for return due to hygiene reasons

6. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Interfere with or disrupt website functionality
  • Attempt to gain unauthorized access to our systems
  • Upload malicious content or spam
  • Violate any applicable local, state, or international law

7. Intellectual Property

All content, trademarks, logos, and intellectual property on this website are owned by CutiePie.shop or our licensors. You may not use, copy, or distribute any content without our express written permission.

8. Limitation of Liability

CutiePie.shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount paid for the product or service.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices regarding your personal information.

10. Changes to Terms

We reserve the right to update these terms of service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the new terms.

11. Contact Information

If you have any questions about these terms of service, please contact us:

Email: cutiepie.cart@gmail.com

Phone: +41 77 430 42 85

Address:

Schaffhauserstrasse 31
8212 Neuhausen am Rheinfall
Switzerland